Shipping & Returns

SHIPPING POLICY

We use UPS for all our shipping. We are unable to ship to PO boxes.

Occasionally some items are temporarily out of stock. You will be notified of any shipping delay at the time of order.

Shipping costs are calculated after you have added items to your shopping cart and are based on size, weight, and zone chosen.

Ground Shipping: Depending upon your state, delivery is 3-14 business days.

Please note that all wine orders must be placed by persons over the age of 21 years, and that age verification and signature will be required upon receipt of your wine. No wine will be delivered to visibly intoxicated persons and any person unable to provide age verification will forfeit their right to receive the shipment until identification is produced. In such circumstances the order may either be held in storage at a local depot of the shipping company until appropriate identification is produced or shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.

RETURN POLICY

WINE

Folino Estate Winery is passionate about offering hand crafted wines. While we will do whatever we can to ensure that you are satisfied, due to the nature of our product, we can only accept returns of bottles of wine that arrive damaged. Please contact customer service within 30 days of delivery to arrange for an exchange or refund. Customerservice@folinoestate.com or 484-866-9098.

MERCHANDISE

Standard Returns: Most products in new condition may be returned up to 30 days after delivery. We cannot accept items that have been opened or tampered with. You will receive a full refund for your item(s) less the original shipping charge. To process a standard return, please contact customer service at Customerservice@folinoestate.com or 484-866-9098.

Defective or Damaged Items: If you received a defective or damaged product, please let us know so we can replace it for you. Shipping charged for the return item and the replacement will be on us. To return a defective or damaged item, please contact our customer service at Customerservice@folinoestate.com or 484-866-9098.

EVENTS

Event tickets are non-returnable and non-refundable.